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For Your Information

Protecting our members, employees, and the community from the spread of the COVID-19 virus is critically important. At Nordstrom Federal Credit Union, we are closely monitoring the current situation and following recommendations from the Centers for Disease Control and Prevention (CDC) and local authorities.

With the recent decision from Nordstrom, Inc. to temporarily close its physical stores during the numerous State Executive Orders to Stay Home/Shelter in Place, including  Washington State Governor Jay Inslee’s Executive Order on Tuesday, March 23, 2020, the Seattle branch located in the Nordstrom Corporate building on the 5th floor will remain closed for the foreseeable future.

All other credit union operations will remain open. We will continue handling your loan requests, account inquires, and transactions via telephone at 800-666-7328, Monday through Friday, 7:00AM to 5PM, Pacific Standard Time (PST). We are committed to fulfilling all your financial needs in a timely manner.

The most convenient way to access your funds is through the Shared Branching Network. We have friends near and far. Bank at any credit union within our network. Go to www.nordcu.org to find a Shared Branching location or ATM near you.

You can access your account 24 hours a day, 7 days a week through Online Banking. Go to www.nordcu.org to login or sign-up.

We are working with limited staff in our call center and ask for your patience during these extraordinary times.

We appreciate you, our members, and look forward to continuing to meet your financial needs daily.

 

Stay safe and healthy.

 

Sincerely,

 

Shelli Millhuff

President/CEO