Keeping Your Home
Our goal is to help you stay in your home. If you are experiencing financial hardship and are unable to make your mortgage or Home Equity Line of Credit (HELOC) payments, we’re here to help. You may be eligible for a range of assistance options. Nordstrom Federal Credit Union offers programs designed to help you manage your mortgage and avoid foreclosure. Potential solutions include:
- You may be eligible to refinance your home, extending the repayment period, and/or reducing the interest, thereby lowering the payments.
- We may be able to modify your loan with us, to make your loan more affordable.
- We may be able to work with you to sell your home and repay your mortgage/Home Equity loan in its entirety. If your home’s value is less than your outstanding Nordstrom FCU loan balance, we may be able to accept less money than you owe and develop a repayment plan for the remaining amount.
Nordstrom Federal Credit Union is willing to explore every possible option, please do not hesitate to contact us. Please call toll free at 800-666-7328.
Assistance for borrowers facing hardship with other Financial Institutions:
Washington State Hotline
Many states offer a resource center for homeownership and foreclosure assistance. If your property is located within Washington State, you can access information at 877-894-4663 or visit the website at www.homeownership.WA.GOV. If your home is located in a state other than Washington, please visit your specific state's website for additional information on programs available.
CFPB
You may also access the Consumer Financial Protection Bureau (CFPB) for additional assistance by calling 854-411-2372 or their website at: www.consumerfinance.gov
HUD – Approved Housing Counselors
The U.S. Department of Housing and Urban Development (HUD) offers free or very low-cost housing counseling nationwide. Housing counselors can help you understand the law and your options, organize your finances, and represent you in negotiations with your lender, if necessary. Find HUD-approved housing counselors near you at https://www.hud.gov/helping-americans#Counselor or call 800-569-4287.