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Nordstrom Federal Credit Union Financial Assistance Programs

Our goal at your credit union is to assist you in any way that we can. If you are currently delinquent or struggling to make your Nordstrom Federal Credit Union loan payments we want to help.

Please call us toll free at 800-666-7328 and ask to speak to one of our many loan officers to assist you in your time of need. Many options that may be available to you are available depending on the type of loan you may have with us.

First Mortgages/Home Equity Loans

Our goal is to help keep you in your home. If you have a Nordstrom Federal Credit Union mortgage loan and are currently delinquent or struggling to keep current, you may be eligible for many options. We have programs to help you with your Nordstrom Federal Credit Union mortgage loan to avoid foreclosure.

  • You may be eligible to refinance your home, extending the repayment period, and/or reducing the interest, thereby lowering the payments.
  • We may be able to modify your loan with us, to make your loan more affordable.
  • We may be able to work with you to sell your home and repay your mortgage/Home Equity loan in its entirety. If your home's value is less than your outstanding Nordstrom FCU loan balance, we may be able to accept less money than you owe and develop a repayment plan for the remaining amounts due.

Nordstrom Federal Credit Union is willing to explore every possible option, please do not hesitate. Contact us as soon as you realize that you are unable to make your payments on your Nordstrom Federal Credit Union loan.

Assistance for borrowers facing hardship

Call us toll free at 800-666-7328 and ask to speak to our loan officers about your Nordstrom FCU mortgage or Home Equity loan. We will spend time with you to evaluate your eligibility for many options available.

If you have a mortgage loan but it is not with Nordstrom Federal Credit Union, you may have options available to assist you to avoid foreclosure:

Making Home Affordable

This is a government program created to help homeowners with either a refinance or a modification of an existing Fannie Mae or Freddie Mac home loan. Check your eligibility by going to the following website:

Hope Now

Hope Now is an alliance between the US Department of Housing and Urban Development (HUD) counseling agents, mortgage companies, investors and other mortgage market participants that provides no cost foreclosure prevention assistance. Call 888-995-4673 or visit

Washington State Hotline

Many states offer a resource center for homeownership and foreclosure assistance. If your property is located within Washington State you can access information at 877-894-4663 or visit the website at www.homeownership.WA.GOV. If your home is located in a state other than Washington, please visit your specific states website for additional information on programs available.


You may also access the Consumer Financial Protection Bureau (CFPB) for additional assistance by calling 854-411-2372 or their website at: