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Phishing: Don't Get Caught!

Have you ever gotten an unsolicited email that looked an awful lot like it came from a company that you do business with, asking you to "click here and update your account information"? A word of advice...DON'T! It's called phishing.

Some unsavory folks have figured out how to bamboozle unsuspecting web users into revealing their personal information — credit card numbers, checking account info, social security number — so that they can steal their identities (and their money). So if an email is unsolicited and looks suspicious, delete it. And if you're not sure, call the company and ask if they sent it. It'll only take a minute and it could save you a lot of heartache (and cash).

ID Theft Prevention

Recently, the Washington State Auditor’s Office (SAO) announced a data breach involving one of their third-party service providers. This breach impacts about 1.6 million individuals in Washington state who filed unemployment claims in 2020, potentially compromising important personal information, including Social Security numbers, driver license numbers, and bank account information.

The Washington State Auditor’s Office is updating information about the incident regularly. Click here for updates.

Protect Yourself Against Identity Theft

Even if your information was not compromised, following these steps can help prevent identity theft or catch it early to prevent further damage:

  • Monitor your accounts 24/7 with Nordstrom FCU’s online banking. It is free to use and will give you peace of mind knowing that you can always be in the know about your accounts.
  • Review your credit report regularly for suspicious or unknown activity. Normally, members can receive a free credit report from the three major bureaus (Experian, Equifax, and TransUnion) through annualcreditreport.com. However, through April 2021, the three major bureaus are offering free weekly online reports.
  • Nordstrom FCU members can add a password to their account. We will ask you for your password each time you call in to transact or visit a branch.
  • If you are worried that your information was compromised, add a fraud alert or credit freeze to your credit reports by contacting each of the major bureaus:

Equifax
Equifax.com/personal/credit-report-services
800-685-1111

Experian
Experian.com/help
888-EXPERIAN (888-397-3742)

Transunion
TransUnion.com/credit-help
888-909-8872

Please note that if your personal information was compromised, you will also be contacted by the SAO.

Frequently Asked Questions

I notice some suspicious activity on my Nordstrom FCU account. What should I do?
Please contact us immediately at (206) 774-2900 so that we can assist you.

How will I know if my information was compromised?
The SAO will reach out to all individuals impacted by the breach.

What should I do if I am told that my information was exposed?
The SAO will provide resources to protect your identity. Updates on these resources will be made available on their website.

If you had a direct deposit for unemployment directed to your Nordstrom FCU account, we also ask that you call us at (206) 774-2900 to determine the next steps. If that payment went to another financial institution, you should contact them immediately.